Great-West Lifeco Inc. to Cut its Way to Greater Profits

Great-West Lifeco Inc. (TSX:GWO) is cutting 1,500 jobs in an effort to get more competitive. Is this a “buy” signal?

| More on:

Great-West Lifeco Inc. (TSX:GWO)(NYSE:GWO) announced April 25 that it’s cutting 1,500 jobs across Canada over the next two years in a move to reduce overhead and transform its Canadian operations.

Shareholders will applaud the move given the competitive nature of the financial services industry here in Canada. Lean and mean gets investors excited—it expects annual pre-tax savings of $200 million by 2019—but that doesn’t necessarily make it the right move in the long run.

Here’s why.

Great-West Life, which some in the industry have given to calling “Great Waste of Life,” is eager to transform itself into a bastion of competitiveness both in Canada and in other markets where it participates.

“Late last year we began the journey to evolve our Canadian business into a more agile and innovative organization, better equipped to respond to and anticipate the changing needs of our customers,” said Paul Mahon, President and Chief Executive Officer of Great-West Lifeco. “To ensure we remain competitive and drive future growth, we are reducing costs and becoming more efficient, while at the same time investing more in customer-focused innovations and service offerings.”

Great-West’s CEO is saying the company doesn’t have the right technology in place to compete with global insurers. Whether it be those in Canada—Sun Life Financial Inc. (TSX:SLF)(NYSE:SLF) and Manulife Financial Corp. (TSX:MFC)(NYSE:MFC) come to mind—or in the U.S. and elsewhere.

Therefore, to pay for this technology, 1,500 people must go over the next 24 months. It’s another example of the unintended consequences of technology.

“Social conflicts in the next three decades will have an impact on all sorts of industries and walks of life,” Jack Ma, CEO and founder of Alibaba Group Holding Ltd. (NYSE:BABA) recently said at an entrepreneurial conference in China discussing how automation could be both a blessing and a curse for humans. ”Only in this way [doing tasks humans can’t do] can we have the opportunities to keep machines as working partners with humans, rather than as replacements.”

Back in November, Great-West Life realigned from three product-centric business units into two customer-centric business units (Group and Individual) integrating wealth management into both instead of operating in a separate silo.

With greater use of technology, Mahon is betting the company will not only provide a better customer experience, but it will do so at a fraction of the cost. That’s the theory, anyway.

In 2016, Great-West Life’s Canadian unit had net income of $1.4 billion on $17.3 billion in revenue; Sun Life’s Canadian unit had $936.0 million in net income on $12.2 billion in revenue, and Manulife’s Canadian unit had $1.5 billion in net income on $12.7 billion in revenue.

I’m focusing on the Canadian business of each insurer because that’s the part of Great-West Life’s business affected by the job cuts. Sun Life’s asset management business is separate from its Canadian results. Assuming Canada accounts for 50% of Sun Life Asset Management’s 2016 results, which adds $364.5 million in net income and $2.0 billion in revenue to Sun Life’s Canadian unit giving it $1.3 billion in net income on $14.2 billion in revenue.

Manulife has the best net margin of all three insurers at 11.8%, Sun Life is second at 9.2%, and Great-West Life is third at 8.1%.

If Great-West Life can save $117 million annually on an after-tax basis, its net margin on its Canadian business jumps to 8.8% and within spitting distance of Sun Life, and that doesn’t take into account the revenue gains from new technological innovations introduced at its Canadian operations over the next two years.

Is this a buy signal?

You’ve heard the saying, “The best-laid plans of mice and men?” Adapted from a poem by Robert Burns, the Scotsman might well have been speaking about these types of transformations. Spelling them out is one thing, executing on them is another.

If it were up to me, I’d hedge my bets and buy Power Corporation instead. That way you can enjoy owning a piece of the holding companies’ other excellent investments.

This article represents the opinion of the writer, who may disagree with the “official” recommendation position of a Motley Fool premium service or advisor. We’re Motley! Questioning an investing thesis — even one of our own — helps us all think critically about investing and make decisions that help us become smarter, happier, and richer, so we sometimes publish articles that may not be in line with recommendations, rankings or other content.

Fool contributor Will Ashworth has no position in any stocks mentioned.

More on Investing

A data center engineer works on a laptop at a server farm.
Tech Stocks

3 No-Brainer Data Centre Stocks to Buy With $500 Right Now

Data centres are going to be a huge growth opportunity in the next decade. And these are the top buys.

Read more »

Paper Canadian currency of various denominations
Bank Stocks

1 Magnificent Canadian Dividend Stock Down 28% to Buy and Hold for Decades

This top Canadian dividend stock is underperforming its large peers this year, but a turnaround could be on the horizon.

Read more »

TFSA (Tax-Free Savings Account) on wooden blocks and Canadian one hundred dollar bills.
Dividend Stocks

Where to Invest Your $7,000 TFSA Contribution

The TFSA is attractive for investors who want to generate tax-free passive income.

Read more »

The TFSA is a powerful savings vehicle for Canadians who are saving for retirement.
Dividend Stocks

TFSA Investors: 3 Dividend Stocks Worth Holding Forever

These TSX stocks have the potential to grow their dividends over the next decade, making them top investments for TFSA…

Read more »

hand stacks coins
Investing

Secure a Wealthy Future With These 3 Canadian Stocks

These Canadian stocks have the potential to appreciate substantially over time and may also enhance returns through dividend payments.

Read more »

Tractor spraying a field of wheat
Dividend Stocks

Is Nutrien Stock a Buy for its Dividend Yield?

Nutrien is down more than 50% form the 2022 highs. Is NTR stock now oversold?

Read more »

analyze data
Investing

3 Blue-Chip Stocks Every Canadian Should Own

These blue-chip stocks are backed by large-cap companies with well-established businesses, solid fundamentals, and a growing earnings base.

Read more »

dividends grow over time
Stocks for Beginners

The Smartest Growth Stock to Buy With $2,000 Right Now

Do you have $2,000 to invest for the long term? These three TSX stocks have and will continue to deliver…

Read more »