Why Do You Have a Mediocre Credit Score When You Have No Debt? 5 Things to Consider

Credit scores can be confusing. If you feel you’re doing everything right, here’s why your score might still be mediocre.

You’re reading a free article with opinions that may differ from The Motley Fool’s premium investing services. Become a Motley Fool member today to get instant access to our top analyst recommendations, in-depth research, investing resources, and more. Learn More

Contrary to what you might think, “debt” isn’t the only factor that brings a credit score down. While debt is certainly a major part of your score, you can be debt-free with an excellent payment history, yet still have a credit score that’s less than satisfactory.

So why is your credit score mediocre when you’re debt-free? Let’s look at five reasons your score might be lower than you expected.

1. Your oldest credit card is still too young

Credit bureaus favour borrowers who have a long credit history. In fact, “credit history,” or the average age of your active credit lines, makes up a whopping 15% of your credit score. If your oldest account is fairly young, your score might reflect this.

If this is the case, only time will help your score. Keep your oldest credit card open, even if the card is no longer your preferred method of payment. And be wary of opening too many credit cards in a short period of time, as you might dilute the “average age” of your accounts.

2. You use too much credit

Even if you’re not in debt, you could damage your credit score by overburdening your credit limits.

Credit bureaus dedicate a huge chunk of your score to credit utilization. Basically, credit utilization measures how much credit you’re using versus how much total credit you have across all your account. If you have three credit cards, for instance, each with $5,000 as credit limits, then your total credit would be $15,000. Max out just one credit card, then, and you would be using over 33% of your credit.

In general, it’s best to keep your credit utilization below 30%. If your credit score is mediocre, however, I would recommend using a maximum of 10%. The less credit you’re using, the less risky you appear to credit bureaus, which gives your credit score a boost.

3. You’ve had your credit checked too many times

Every time you apply for a new credit card, the card provider will run a hard inquiry on your credit score. These “hard pulls” make up 10% of your score. If you have too many inquiries in a short period of time, you could knock your score by a few points.

But it’s not just credit card providers who run hard inquiries. Any lender can, including loan companies and mortgage providers. Even some landlords might do a hard credit inquiry, though most will probably just do a soft pull.

4. You have only one type of credit

Another common culprit, credit diversity can often turn an excellent credit score into just a mediocre one.

Credit diversity shows lenders how many different types of credit you’re using. Credit cards are one type of credit, but so are personal loans, lines of credit, and mortgages. If you have five credit cards, you might have an enormous amount of credit available to you. But if you only have five credit cards, you still only have one type of debt, which your mediocre credit score could reflect.

5. Your credit report has an error

If none of the above resonates with you, if you’re sure you’re doing everything to bring your score up, then you might have an error on your credit report.

The most pernicious error is identity theft. That is, someone is borrowing money irresponsibly in your name. Alternatively, someone could have the same name as you, in which case your credit activities and theirs have become mixed (trust me—it happens).

Either way, if you suspect something more sinister, get a copy of your credit report, then contact your credit card provider with any errors.

Should you invest $1,000 in Aecon Group right now?

Before you buy stock in Aecon Group, consider this:

The Motley Fool Stock Advisor Canada analyst team just identified what they believe are the Top Stocks for 2025 and Beyond for investors to buy now… and Aecon Group wasn’t one of them. The Top Stocks that made the cut could potentially produce monster returns in the coming years.

Consider MercadoLibre, which we first recommended on January 8, 2014 ... if you invested $1,000 in the “eBay of Latin America” at the time of our recommendation, you’d have $20,697.16!*

Stock Advisor Canada provides investors with an easy-to-follow blueprint for success, including guidance on building a portfolio, regular updates from analysts, and two new stock picks each month – one from Canada and one from the U.S. The Stock Advisor Canada service has outperformed the return of S&P/TSX Composite Index by 29 percentage points since 2013*.

See the Top Stocks * Returns as of 3/20/25

This article represents the opinion of the writer, who may disagree with the “official” recommendation position of a Motley Fool premium service or advisor. We’re Motley! Questioning an investing thesis — even one of our own — helps us all think critically about investing and make decisions that help us become smarter, happier, and richer, so we sometimes publish articles that may not be in line with recommendations, rankings or other content.

Confidently Navigate Market Volatility: Claim Your Free Report!

Feeling uneasy about the ups and downs of the stock market lately? You’re not alone. At The Motley Fool Canada, we get it — and we’re here to help. We’ve crafted an essential guide designed to help you through these uncertain times: "5-Step Checklist: How to Prepare Your Portfolio for Volatility."

Don't miss out on this opportunity for peace of mind. Just click below to learn how to receive your complimentary report today!

Get Our Free Report Today

More on Personal Finance

Piggy bank with word TFSA for tax-free savings accounts.
Dividend Stocks

Maximizing Your TFSA: Smart Investment Moves for 2025

Stocks like Enbridge provide significant dividend income, which is ideal for tax-savings within your TFSA.

Read more »

woman retiree on computer
Investing

Retirees: Here’s How to Boost Your CPP Pension

Retirement planning is best done when considering not only your CPP pension, but also your investments in income-producing stocks like…

Read more »

Personal Finance

Here’s Why a Big Emergency Fund Is a Terrible, Terrible Idea

Here's why saving more than six months' worth of expenses can be disadvantageous to your household.

Read more »

Personal Finance

5 Super-Simple Ways to Completely Ruin Your Credit Score

Building your credit score takes time, dedication, and smart decisions. Tearing your credit score apart — well, you could do…

Read more »

Personal Finance

5 High-Paying Side Hustles That Could Help You Save for Retirement in 2022

If you're struggling to save for retirement, here are five side gigs that could give your retirement fund a boost.

Read more »

Personal Finance

The Tax Deadline Is Almost Here! Here Are 5 Things You Need to Know if You Haven’t Filed Yet

The deadline to file your taxes is May 2. If you haven't started yet, here's what you should know.

Read more »

Personal Finance

New to Investing? Be Sure You Avoid These 5 Newbie Mistakes

If you're new to investing, here are five big mistakes you should watch out for.

Read more »

Personal Finance

Lazy Canadians: Here’s How You Can Make $200 Per Week in Passive Income

To earn $200 a week, invest money in high-quality stocks or ETFs.

Read more »